Challenge
When conducting international business from offices in 7 different countries and programs in 25+ languages, how do you protect your company and ensure your global team’s compliance with dynamically changing privacy laws and regional regulations?
Objective
Demonstrate organizational compliance with consumer privacy and data protection laws in diverse business regions around the world.
Client
- Fast-Growing Global B2B Sales & Marketing Tech Firm
ROLE
- Global Training
- Instructional Design
- Business Strategy
- Online Course Design
- Responsive eLearning Development
TOOLS
- Articulate Rise
- Adobe Photoshop, Illustrator
Global Team Training
The COO of this results-oriented global sales and marketing firm sought to improve the company’s performance and speed while undergoing rapid expansion. With offices in seven different countries, delivering revenue acceleration programs in 25+ languages, the company needed a solution to train their large, distributed global team of experienced technology and sales experts.
International Business
Privacy Compliance
Data Protection
Solution: Responsive eLearning
Reporting to the COO and Global Training Director, we provided professional instructional design services to overcome hurdles and hit leadership’s operational targets to:
- Increase accuracy, speed and transparency of financial, project and client reporting
- Enable employee success in a dynamic, performance-based organization
Telemarketing Consumer Protection Course
Employees learn how diverse and increasingly tough regulations guide the “do’s and don’ts” of communicating with customers and ensuring their data privacy. In collaboration with corporate council, we authored and designed this cloud tech company’s online consumer protection course. A required course for all employees, it covers laws that govern telemarketing practices in the global business regions and countries where the company operates. It shows how compliance is everybody’s business by illustrating the part each team and team member plays in the internal control process.
